Have you ever seen someone who is technically skilled at their chosen profession, yet they can’t seem to move their career forward? Or maybe you know someone whose technical skills are less-than-stellar who seems to get raises and promotions ahead of ‘more qualified’ people? These are common scenarios where emotional intelligence is the unseen driver in people’s careers.
Experts agree that emotional intelligence is the most significant factor in predicting a person's performance. It affects everything we do, and most people are not even aware of what it is, much less how to master it. This course unpacks some myths and realities of emotional intelligence and equips you to start improving yours so you can manage your own emotions and relationships more effectively.
WHY SHOULD YOU ATTEND?
You will learn what emotional intelligence is, each of its components, and how to use it to enhance your career.
AREA COVERED
1. Emotional intelligence models
a. Mixed model
b. Trait model
c. Ability model
2. Working definition of emotional intelligence
3. Impact of emotions on decision making
4. Components of emotional intelligence
a. Self Awareness
b. Self Management
c. Social Awareness
d. Relationship Management
5. The relationship management cluster
a. Developing Others
b. Inspiring and guiding individuals and groups
c. Initiating or managing change
d. Influence
e. Conflict Management
f. Teamwork & Collaboration
6. Emotion management techniques
7. Self-reflection techniques
8. Tools for improving self-awareness and mindfulness
LEARNING OBJECTIVES
- Define emotional intelligence
- Explain self-awareness
- Define self-management
- Describe social awareness
- Explain relationship management
- List ways to improve your emotional intelligence
WHO WILL BENEFIT?
- CPA
- Staff Accountant
- Senior Accountant
- Accounting Manager
- Controller
- Assistant Controller
- Chief Financial Officer
- Treasury Analyst
- Treasury Director
- Treasury Manager
- Cash Management Analyst
- Business Analyst
- Financial Analyst
- Finance Manager
- Finance Director
- FP&A Analyst
- FP&A Specialist
- FP&A Manager
- FP&A Director
You will learn what emotional intelligence is, each of its components, and how to use it to enhance your career.
1. Emotional intelligence models
a. Mixed model
b. Trait model
c. Ability model
2. Working definition of emotional intelligence
3. Impact of emotions on decision making
4. Components of emotional intelligence
a. Self Awareness
b. Self Management
c. Social Awareness
d. Relationship Management
5. The relationship management cluster
a. Developing Others
b. Inspiring and guiding individuals and groups
c. Initiating or managing change
d. Influence
e. Conflict Management
f. Teamwork & Collaboration
6. Emotion management techniques
7. Self-reflection techniques
8. Tools for improving self-awareness and mindfulness
- Define emotional intelligence
- Explain self-awareness
- Define self-management
- Describe social awareness
- Explain relationship management
- List ways to improve your emotional intelligence
- CPA
- Staff Accountant
- Senior Accountant
- Accounting Manager
- Controller
- Assistant Controller
- Chief Financial Officer
- Treasury Analyst
- Treasury Director
- Treasury Manager
- Cash Management Analyst
- Business Analyst
- Financial Analyst
- Finance Manager
- Finance Director
- FP&A Analyst
- FP&A Specialist
- FP&A Manager
- FP&A Director