Employee teams are one of the best ways to get things done in any business. When you take a group of independently talented people and create a team in which they can merge their talents, not only will a remarkable amount of energy and creativity be released, but their performance, loyalty, and engagement will be greatly improved.

WHY SHOULD YOU ATTEND?

Conflict resolution is a way for two or more parties to find a peaceful solution to a disagreement among them. The disagreement may be personal, financial, political, or emotional. When a dispute arises, often the best course of action is negotiation to resolve the disagreement.
 
Conflict resolution is a skill that benefits professionals across all types of career paths. Interpersonal conflict can occur in virtually any setting, from office jobs to in-field work. 

Understanding how to deal with interpersonal conflict, reconcile emotions, and reach an understanding are valuable practices that boost well-being and productivity—and all of these techniques are learned through conflict resolution.

Conflict resolution is more than just a single technique for understanding the difference between mediation and arbitration. This complex skill set can lead to a rewarding career.

AREA COVERED

• Create a Team Culture
• Replace Negativity with Energy
• Gain Cooperation
• Develop Leaders amongst Groups and Employees.

LEARNING OBJECTIVES

• Leadership Principles - Seven Ways to Building Trust and Respect 
• Creating a Positive Team Culture 
• Listening and Reducing Miscommunication 
• Leadership Principles - Seven Ways to Both Avoid and, If Necessary, Resolve Conflicts 
• Use the Camaraderie Quest Activity as a Practical Application of Conflict Resolution Principles 
• Leadership Principles - Seven Ways to Gain Cooperation and Build a Collaborative Environment 
• Replacing Negativity with Energy 
• Improving Communication and Anchoring Positive Behavior 
• Leadership Principles - Seven Ways to Build Leadership 
• IAB Formula = Incident, Action, Benefit 
• Building Trust in the Workplace 
• Building Support in the Workplace 
• Recognition and Praise

WHO WILL BENEFIT?

The target audience is Employees as well as Managers.
Learning how to resolve conflict benefits employees in various ways. It equips them with enhanced communication skills, reducing misunderstandings and fostering better workplace relationships.

Managers are responsible for a wide range of duties, like scheduling, employee motivation, budget oversight, and performance assessment. Managers must also mediate employee conflict when necessary. Learn why conflict resolution is important and how to manage it to lead your team successfully.