Organizations that underestimate the importance of effective communication during times of change and uncertainty, often suffer significant consequences in terms of lower employee engagement and productivity as well as lower customer loyalty and retention. 

That’s because many of the problems in the workplace comes down to understanding and dealing with different communication styles. Not only are your managers, supervisors and staff wasting their time with all the clarifying back-and-forth, but it often leads to people feeling upset, angry, and overwhelmed. So how do we try and sort through the mess of workplace communication?

Effective communication skills start with an understanding of one’s personal style. What’s My Communication Style? provides insight into our everyday communications with others. This tool is appropriate for individuals and teams at all levels in the organization. Attendees will learn to identify their preference for one of the four communication styles as well as how to "flex" their style to work more effectively with their boss, team, peers, and others. 
This webinar provides practical communication tips for team leaders, managers, supervisors as well and their employees to reduce workplace stress, boost productivity, and build better relationships with their staff,  customers and other stakeholders.

WHY SHOULD YOU ATTEND?

Whether managing others, working in a cross-functional project team, selling products and services, or providing client support, excellent communication skills are crucial for all employees at any level within any organization.  Effective communication can make a significant difference as you engage your staff or team, build client relationships, deliver change or deal with a crisis.

More and more, your success as a leader, manager or independent contributor comes down to your ability to communicate in a way that’s clear, concise, and understood by everyone. This isn’t easy. But, by understanding your own communication style and those of the people around us, you will get invaluable clarity into how to be heard, as well as how to hear what everyone else is saying. The more you’re able to speak the same language, the easier everything becomes.
This webinar will provide you with practical tools to help you identify your dominant communication style, and even your back up one, when under stress. It will cover the behaviors associated with your style; your strengths and vulnerabilities; your value to the organization; as well as specific tips on how to be more effective in your communication with others who have different styles.

The benefits of knowing your communication style and knowing how to manage others' communication styles will lead to reduced conflict, improved teamwork, and increased productivity.

AREA COVERED

CEO’s, COO’s, VP of Human Resources, Chief Learning Officer, Directors, Project Managers, Staff & Operation Managers and Supervisors, Team Leaders, Human Resources Professionals. Managers and Supervisors, Talent Management Professionals, Team Leaders, All professionals who want to enhance their communication skills.

LEARNING OBJECTIVES

During this highly informative webinar you will learn how to utilize communication styles to better connect and influence others, especially during these uncertain and changing times. The learning objectives are:

• Be skilled on how to “speed read” a person’s communication style 
• Review four communication styles, their strengths, and weaknesses 
• Identify your own communication style and how to leverage it more effectively
• Increase your insight into other styles and how our differences can affect outcomes 
• Understand how to “flex” your style to work better with people with different styles 
• Apply a simple three-step system to becoming more versatile in all your communications
• Learn how different styles react in stress and how to respond to maintain good working relations