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Work Shouldn’t Feel Like A Soap Opera: Less Drama. More Focus. Way Less Headache

instructor
By: Michael Healey
Schedule: 03 December, 2025 (Wednesday)
Time: 10:00 AM PDT | 01:00 PM EDT
Duration: 90 Minutes
Webinar ID : 2724

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Webinar Details

Does your workday feel like a never-ending episode of reality TV?
One minute it’s gossip in the breakroom. The next, it’s a passive-aggressive email, a hijacked meeting, or a full-blown conflict over something that should’ve taken five minutes to solve. If you feel like you're constantly walking on eggshells or putting out emotional fires, you're not alone — and you're not imagining it.
Workplace drama is silently destroying productivity, morale, and trust.
It drains energy, fractures teams, and creates an environment where the loudest voices dominate while others shut down. Over time, high performers burn out, relationships deteriorate, and business suffers.
Drama shows up in many forms:
  • Gossip and side conversations that divide teams
  • Constant personality conflicts and tension
  • People who bulldoze others  or disappear under pressure
  • Passive-aggressive behavior that creates confusion and resentment
  • Meetings driven by ego instead of collaboration
  • A general atmosphere of stress, fear, and emotional exhaustion
Unchecked, drama becomes cultural  and contagious. Even level-headed, competent people begin to mirror toxic behaviors just to survive the day. That’s when organizations start losing their best talent and strongest leaders. The emotional cost is real, and the professional consequences are even bigger.
When dysfunction becomes the norm, it’s easy to feel frustrated, helpless, or even cynical. But it doesn’t have to stay that way.

WHY SHOULD YOU ATTEND?

This webinar will give you the tools to recognize, manage, and reduce drama in your workplace — even if you’re not in a leadership role. You’ll learn how to set boundaries, stay grounded, and navigate high-conflict environments without losing your cool.

Whether you're a manager, team lead, or individual contributor, these skills will help you:
•    Reclaim your focus
•    Protect your energy
•    Improve team dynamics
•    Handle difficult personalities with confidence
•    Contribute to a more productive, peaceful work culture

If you're tired of tiptoeing around dysfunction, feeling drained by emotional politics, or watching strong teams fall apart because of unspoken tension — this session is for you.

You’ll walk away with real-world strategies you can use immediately, not theory or fluff.
Even small changes in how you respond to drama can have a big ripple effect on your team, your performance, and your peace of mind. This course is practical, actionable, and designed to help you lead by example — regardless of your title.
Whether you’re dealing with one toxic person or a culture full of conflict, this webinar will help you take back control of your environment and your mindset.

AREA COVERED

  • Identifying drama before it becomes destructive
  • Disentangling from drama-filled situations
  • The 3 roles people play in every drama
  • The sometime subtle and nuanced language used by people playing each role
  • How we get invited into the drama
  • Why we accept those invitations
  • How to decline the invitations

LEARNING OBJECTIVES

Participants will learn:
  • Why drama thrives in certain environments  and how to disrupt the cycle
  • How to deal with aggressive, passive, and passive-aggressive behavior
  • Simple ways to shut down gossip and redirect toxic conversations
  • How to keep your cool when emotions run high
  • What to do when meetings get hijacked or communication breaks down
  • How to create a drama-resistant environment even without a formal leadership role

WHO WILL BENEFIT?

  • HR Professionals
  • People Managers
  • Leaders
  • Directors
  • Managers
  • Supervisors
  • Business Owners,
  • Business Consultants    
  • Department Managers
  • Senior Leaders
  • Staff at all levels 
  • Anyone who interacts with other people
This webinar will give you the tools to recognize, manage, and reduce drama in your workplace — even if you’re not in a leadership role. You’ll learn how to set boundaries, stay grounded, and navigate high-conflict environments without losing your cool.

Whether you're a manager, team lead, or individual contributor, these skills will help you:
•    Reclaim your focus
•    Protect your energy
•    Improve team dynamics
•    Handle difficult personalities with confidence
•    Contribute to a more productive, peaceful work culture

If you're tired of tiptoeing around dysfunction, feeling drained by emotional politics, or watching strong teams fall apart because of unspoken tension — this session is for you.

You’ll walk away with real-world strategies you can use immediately, not theory or fluff.
Even small changes in how you respond to drama can have a big ripple effect on your team, your performance, and your peace of mind. This course is practical, actionable, and designed to help you lead by example — regardless of your title.
Whether you’re dealing with one toxic person or a culture full of conflict, this webinar will help you take back control of your environment and your mindset.
  • Identifying drama before it becomes destructive
  • Disentangling from drama-filled situations
  • The 3 roles people play in every drama
  • The sometime subtle and nuanced language used by people playing each role
  • How we get invited into the drama
  • Why we accept those invitations
  • How to decline the invitations
Participants will learn:
  • Why drama thrives in certain environments  and how to disrupt the cycle
  • How to deal with aggressive, passive, and passive-aggressive behavior
  • Simple ways to shut down gossip and redirect toxic conversations
  • How to keep your cool when emotions run high
  • What to do when meetings get hijacked or communication breaks down
  • How to create a drama-resistant environment even without a formal leadership role
  • HR Professionals
  • People Managers
  • Leaders
  • Directors
  • Managers
  • Supervisors
  • Business Owners,
  • Business Consultants    
  • Department Managers
  • Senior Leaders
  • Staff at all levels 
  • Anyone who interacts with other people

SPEAKER PROFILE

instructor

Michael Healey Since 1987 he has been consulting with businesses and organizations that understand the value of developing organizational culture and their people as a foundation for continual improvement and enhancing organizational capacity.

From large multi-national to entrepreneurial organizations, government and NGO's, and across the spectrum of executive, senior managers, supervisors and staff

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